Privacy Policy
Last updated: January 21, 2025
1. Introduction
Sonah AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction project management platform, Sonah Elevate.
2. Information We Collect
Personal Information: Name, email address, phone number, company name, job title, and billing information.
Project Data: Construction project details, documents, RFIs, submittals, deficiencies, schedules, and related communications.
Usage Data: Information about how you interact with our platform, including features used, time spent, and navigation patterns.
Device Information: Browser type, operating system, device identifiers, and IP address.
3. How We Use Your Information
- Provide and maintain our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to inquiries and provide customer support
- Improve and personalize our services
- Develop new features and functionality
- Ensure platform security and prevent fraud
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties that help us operate our platform (hosting, analytics, payment processing)
- Project Collaborators: Team members and stakeholders you invite to your projects
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, access controls, and SOC 2 Type II compliance. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, subject to legal retention requirements.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Sonah AI
Email: privacy@sonah.ai
Address: 123 Innovation Drive, San Francisco, CA 94105